Our consultants:

• Have excellent skills in specialist areas
• Have good people skills
• Focus on customer service
• Enjoy a diverse range of projects
• Are goal and task focused
• Keep their skills up to date

Are you worried about how to find quality IT consultants—fast? Stable and successful IT operations and expansion projects are critical to business success. But there can be ebbs and flows to your IT workload as projects start, finish, expand or overlap that can be difficult to manage. How do you add flexibility to your IT resourcing needs within your budget?

Resources on Tap is a unique, rapid-response service for medium to enterprise-sized organisations with large IT departments who need to engage IT consultants regularly and quickly according to business needs. We can provide IT consultants in 2-5 business days – our record is four hours.

Flexibility is the key to Resources on Tap. Engagement length can range from two weeks to 12 months and start and end quickly, all according to your business requirements.

Resources on Tap is about getting the right people, at the right time, and at the right price. Our model for this service enables us to price our ratecard below that of major IT professional services firms – plus with some added benefits.

We have one of the industry's most competitive ratecards and we guarantee the quality of our IT consultants.

We are so confident of the skills of our Resources on Tap IT consultants that we guarantee the quality of their work. If you are not satisfied with our IT consultant, we will replace them and you will not pay for the first IT consultant (conditions apply). We pre-qualify the technical proficiency of all our IT consultants and provide access to a managed support framework (our support centre and knowledge base). That ensures the quality of their work and productivity from the first day on your IT team.

About Viiew

We work with medium to enterprise-sized organisations with large IT departments who need to engage IT consultants regularly and quickly to supplement or expand their teams. We supply IT consultants on a 'time and materials' (T&M) basis in infrastructure, application development and project-based areas through our two core divisions, Resources on Tap and Managed IT Resource Services.

Viiew is majority owned by Dimension Data, a global IT services and solutions provider. This gives us greater depth, insight and knowledge into the IT labour and professional services sectors.

Our philosophy: do the right thing

Our company philosophy is based on a strong ethical position: we want to do the right thing by both the clients we serve and the many IT consultants that we employ.

We believe in open and honest communication with clients and consultants; we will not over-promise and under-deliver. Client and consultant satisfaction are paramount to our sense of achievement.

Overview

This client is a leading global financial services company with a large and diverse IT department spread across Australia.

The Challenge

The cost of essential supplementary IT consultants from a professional services firm had placed significant pressure on the company's project budget. The client needed to be able to:

• Engage immediate, short-term T&M resources with minimal lead time, within a budget.
• Be able to re-engage those consultants as needed.

The Viiew solution

We were able to offer our Resources on Tap model of service to meet this client’s needs for speed, flexibility, and re-engagement for short terms of 10+ days. Services focused on:

• Starts within five business days.
• Option to re-engage same consultants as needed.
• Keeping pricing below the major IT professional services firms.

Results

• A roster of 20 IT professionals on terms ranging from two weeks to six months.
• Average time of supply at 2-3 days.
• IT consultants with skill sets that other organisations had not been able to supply.
• Extensions on contract time for several IT consultants at short notice.
• A significant reduction in costs, in the order of 30-40%, against previously used professional services firms.

We offer:

• A variety of IT positions across infrastructure, application development and project-based areas in junior and senior roles.
• Opportunities across many different industries.
• Work on many interesting projects.
• Access to technical knowledge bases.
• A technical support network to back you up on-the-job.
• A good rate of pay in line with your skills and experience.
• Heavily discounted training through Dimension Data Learning Solutions.

These are the attributes we look for when considering potential IT consultants:

• Excellent skills in your area of specialty.
• Good customer service/people skills. We need you to be 'client-savvy' and to fit into new environments easily.
• Enjoyment in taking on different projects run over varying timeframes.
• A willingness to keep your skills up to date.
• A willingness to have your technical skills assessed by a senior peer prior to joining our team. We guarantee your work, so we need to know that your skills are first class.

Sound good to you? Email your CV to careers@viiew.com and tell us why you would like to join the Viiew team.

Melbourne

Unit 5, 228 Turner Street, Port Melbourne VIC 3207
Telephone 03 8686 9103 Fax 03 8677 7683

Sydney

121-127 Harrington Street, The Rocks, Sydney NSW 2000
Telephone 02 8249 5000 Fax 02 8249 5361

Brisbane

Level 1, 139 Coronation Drive, Milton QLD 4064
Telephone 07 3292 1300 Fax 07 3292 1301

Email enquiries

info@viiew.com

Get in touch

Ongoing IT recruitment can be a draining process on your HR department or IT team leader. It costs them time away from their core skill areas and duties and costs you money when they make a poor selection. HR and IT staff often don't have access to the best places to find the best IT consultants or the technical skills to make sound decisions about candidates' abilities.

Try a different approach: Managed IT Resource Services

Viiew can add its expertise in sourcing and supplying IT consultants to your organisation through its managed IT resource services or a co-sourcing service.

We can manage all of an organisations' needs or supplement an existing internal team.

This can be done as an internal function, where our expert IT recruitment managers become members of your team, or as an outsourced function managed from our offices. It's a special kind of partnership, where we become a part of you.

• Our consultants:
• Have excellent skills in their specialist areas.
• Have good people skills.
• Understand they need to provide good customer service.
• Enjoy taking on different projects.
• Are goal and task focused.
• Keep their skills up to date.

Overview

This client is a leading global company that operates in more than 30 countries on six continents. Its Australian office employs about 1200 technical staff across all states.

The challenge

The client established a formal Preferred Supplier Agreement (PSA) with about 30 national and boutique recruitment companies to handle its requirements for 200+ permanent and contractor placements a year. Soon into the PSA, the company discovered that it was not delivering the required results.

Some issues arose:

• Recruitment agencies were finding it difficult to source hard-to-find and specialist candidates in the tight skills market.
• Recruitment administration was a big burden on individual hiring managers.
• The agencies were not committed to getting results; average time to fill was 90 days.

The Viiew solution

Viiew delivered a managed IT resource services model that provided the client with access to channels that were previously untapped by the PSA. The solution involved the design and implementation of a direct recruitment function and the management of all agency providers.

Results:

• A reduction in average time-to-fill rates from 90 days to 30 days.
• A significant reduction in recruitment administration for hiring managers.
• Enhanced submission-to-interview and interview-to-hire ratios.
• Substantial cost savings of up to 40% for permanent placements.
• Full transparency for contractor placements, producing savings of up to 15%.
• A reduced candidate fallout rate by promoting an employer value proposition.
• A significant increase in candidate satisfaction.